Shipping Policy
At Peipung EduTech, we are dedicated to providing a seamless and efficient experience for our customers. Since our products are digital courses, this Shipping Policy outlines how you will receive access to the course materials upon purchase.
1. Digital Course Delivery
- Immediate Access: All of our courses are delivered digitally. Upon successful payment, you will receive immediate access to the course materials through your registered account on our website.
- Email Confirmation: After completing your purchase, you will receive an email confirmation with details of your course enrollment. This email will include instructions on how to access the course content.
2. No Physical Shipping
- Digital Products Only: As our courses are entirely digital, there is no physical product to ship. You will not incur any shipping charges or experience any physical delivery delays.
- Course Availability: Once purchased, the course content will be available to you online, accessible through any device with an internet connection.
3. Access Issues
- Technical Support: If you experience any issues accessing your course after purchase, please contact our support team at contact@peipung.com. We are here to assist you and ensure that you gain access to the materials promptly.
- Resolution Time: We aim to resolve any access-related issues within 24 hours of receiving your request.
4. Course Validity
- Access Duration: The duration of access to each course will be specified on the course description page. You will have access to the course content for the stated period, after which access may expire unless renewed or extended by us.
5. Amendments to Policy
- Policy Changes: We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.
6. Contact Information
- Customer Support: If you have any questions or concerns regarding this Shipping Policy or require further assistance, please contact us at contact@peipung.com.
